My mother's garage door wouldn't open or close using the remotes or keypad. Contacted the company via their online contact form this morning. They called me in less than 30 minutes and an appointment was set up for the SAME DAY between 12:00 - 3:00pm. Tech service person called @ 12:30pm to say he was on his way. I was a few minutes late, but Nick was there waiting.
Nick instantly knew what the problem was and started repairs right away, and it didn't take him long. When he finished, the door opened/closed so smoothly - and unbelievably QUIET.
Everyone I spoke to was courteous and professional. The cost of repair was very reasonable.